Documentation

Welcome to Helix Cloud Console — a unified control plane for managing distributed services across regions, teams and environments. This page summarises the platform; the full reference lives in the developer portal.

Overview

Helix is built around three primitives:

Workspaces — top-level isolation boundary (one per organisation or business unit)
Projects — group services, environments and resources together
Resources — the actual deployments, databases, secrets, queues and edge nodes

Everything in the console is also accessible via the REST API and the helix CLI.

Architecture

The platform runs as a multi-region mesh of stateless control nodes backed by a globally-replicated metadata store. Customer data never leaves the region it was created in unless cross-region replication is explicitly enabled.

Component	Purpose
Control plane	API, auth, audit log
Data plane	Per-region workers running customer workloads
Metadata store	Globally-replicated configuration & state
Edge	Low-latency cache nodes in 32 PoPs

API

All endpoints live under /api/v1/ and accept JSON. Authentication uses bearer tokens issued by the login flow. URLs are extension-less.

GET /api/v1/health
Accept: application/json
Authorization: Bearer hxk_live_...

Common endpoints:

POST /api/v1/auth/login — exchange credentials for a session token
POST /api/v1/auth/reset — request a password reset email
GET /api/v1/health — service status & component health
GET /api/v1/users/me — current user profile

Tokens expire after 30 minutes of inactivity. Use the SDK to refresh them automatically.

Security

Sessions are derived client-side via PBKDF2-SHA256 (600 000 iterations) and decrypted with AES-256-GCM. The console payload itself is encrypted at rest — without the correct passphrase, no UI is rendered, even on direct navigation to /dashboard/.
All traffic is served over TLS 1.3.
Audit log entries are retained for 90 days on the Free plan and 1 year on Plus / Enterprise.

SDKs

Official SDKs are available for Go, Python, TypeScript and Rust. They handle retries, pagination and token refresh automatically.

npm install @helix-cloud/sdk
pip install helix-cloud
go get github.com/helix-cloud/sdk-go

FAQ

Where is my data stored? In the region you select when creating the workspace. We support eu-central-1, eu-west-2, us-east-1, us-west-2, ap-southeast-1 and ap-northeast-1.

How is billing calculated? Per active resource per hour, with 1-minute granularity for long-running workloads. Live usage is visible in the console.

Is there a free tier? Yes — up to 3 small resources, 1 workspace and 5 GB of egress per month.

How do I contact support? Email support@helix.cloud or use the in-console chat (Plus and Enterprise plans).